About MELT App

How MELT Works

MELT App provides a dynamic map interface where users can view and submit "sightings" of enforcement activities. These sightings are anonymous and contribute to a real-time overview of events in various locations. The platform also features a chat function for community members to communicate and share information.

• Sighting Reports: Users can submit reports detailing enforcement activities, including location, type of activity, and other relevant observations. These reports are crucial for building a comprehensive picture of events.
• "Cool Down" Period: To prevent spam and ensure the quality of reports, a "cool down" period is implemented between consecutive sighting submissions from the same user. This helps maintain the integrity of the data on the map.
• Threat Analysis: Submitted sightings undergo an automated threat analysis process. This system evaluates various factors, such as the nature of the reported activity, its proximity to sensitive locations, and the frequency of reports in a given area, to assign a threat level. This helps users quickly identify areas of concern.
• Community Chat: A real-time chat feature allows users to discuss sightings, share additional context, and coordinate efforts. This fosters a collaborative environment for information exchange.

Browser Alerts

MELT App offers optional browser alerts to notify you of new sightings and threat updates even when you're not actively on the site. These alerts are designed to keep you informed in real-time about critical developments in your area of interest.

How Browser Alerts Work:

• Subscription: When you enable "Browser Alerts" in the header, your browser subscribes to our notification service. This allows us to send you push notifications directly to your device.
• Real-time Updates: Alerts are triggered by new sightings or changes in threat levels, providing immediate notifications without needing to refresh the page.
• Privacy: Your subscription is anonymous and not linked to any personal identifying information. We do not track your browsing activity or share your notification preferences with third parties.

Troubleshooting Browser Alerts:

• Browser Permissions: Ensure that notifications are allowed for MELT App in your browser's site settings. Browsers often require explicit permission to send alerts.
• System Notifications: Check your operating system's notification settings. Sometimes, notifications might be blocked at the system level (e.g., "Do Not Disturb" mode).
• Re-subscribe: If you've cleared your browser's site data or cookies, you might need to toggle the "Browser Alerts" switch off and then on again to re-establish your subscription.
• VAPID Key Configuration: (For developers/administrators) Ensure the VAPID public key is correctly configured in the deployment environment. If this key is missing or incorrect, browser alerts will not function.

If you continue to experience issues, please consult your browser's help documentation or contact support.

Abuse and False Report Management

To maintain a safe and reliable environment, MELT App employs a robust system for managing abuse and false reports. Our goal is to ensure the accuracy of information and prevent misuse of the platform. This system leverages AI-powered content moderation to identify and address infractions efficiently.

Basic Site Rules:

• Do not submit false or misleading information.
• Do not use abusive, hateful, or discriminatory language in chat or reports.
• Do not attempt to disrupt the service or interfere with lawful activities.
• Do not share personal identifying information of yourself or others.

Common Infractions and Penalties:

• Minor Infractions (e.g., accidental false report, minor chat rule violation):
  • First Offense: Automated warning and a temporary restriction on posting/chatting (e.g., 1-hour cool down).
  • Subsequent Offenses: Increased cool-down periods or short temporary suspensions (e.g., 24 hours).
• Moderate Infractions (e.g., repeated minor violations, intentional but non-malicious false reports, moderate abusive language):
  • First Offense: Temporary suspension from posting/chatting (e.g., 3-7 days).
  • Subsequent Offenses: Longer temporary suspensions (e.g., 30 days).
• Severe Infractions (e.g., malicious false reports, hate speech, incitement to violence, attempts to disrupt service):
  • First Offense: Immediate and permanent ban from posting/chatting.
  • All associated IP addresses will be flagged and potentially blocked.

Our system uses a combination of AI-powered content moderation and human review to identify and address infractions. Flagged content is automatically reviewed, and repeated or severe violations lead to escalating penalties. Users who are blocked or suspended will receive a notification detailing their infraction and the duration of their block. For any questions regarding a block or to appeal a decision, please contact the site administration at admin@lumenhelix.com.

Legal Disclaimer

This application is for informational purposes only and is not to be used for the purposes of inciting violence, interfering with lawful law enforcement activities, or engaging in any illegal conduct. The data presented may not be real-time or entirely accurate. It is based on user-submitted reports and publicly available information, which may contain errors or omissions.

Users are solely responsible for their own actions and compliance with all applicable local, state, and federal laws. The developers and providers of this application disclaim all liability for any misuse of the information or any consequences arising from its use. By using this application, you acknowledge and agree to these terms.

Privacy Policy

At MELT App, we are committed to protecting your privacy. This policy outlines how we handle your data:

• Anonymous Reporting: All sighting reports submitted through the app are designed to be anonymous. We do not collect personal identifying information (such as names, email addresses, or precise IP addresses) directly linked to individual reports.
• Location Data: Sighting reports include geographical coordinates. This data is used solely for mapping and threat detection purposes within the application and is not linked to your identity.
• Chat Messages: Chat messages are stored to facilitate community communication. While you can set a username, this is optional and not tied to any personal identifying information. We do not monitor or store IP addresses in connection with chat messages.
• Data Retention: Sighting reports are retained for a limited period based on their threat level and type, as outlined in our retention rules, to ensure data relevance. Chat messages may be retained for longer periods for historical context.
• No Third-Party Sharing: We do not sell, trade, or otherwise transfer your anonymous data to outside parties.
• Security: We implement a variety of security measures to maintain the safety of your information when you enter, submit, or access your information.

Please note that while we strive to protect your anonymity and data, no method of transmission over the Internet or method of electronic storage is 100% secure.

Fair Use Information

The MELT App utilizes publicly available data and user-generated content. We believe this constitutes fair use for the purpose of public information and community awareness.

• Public Data Sources: Information regarding immigration facilities and other points of interest is sourced from publicly accessible databases and government records.
• User-Generated Content: Sighting reports are submitted by users. While we implement measures to flag suspicious reports, we do not guarantee the absolute accuracy or veracity of all user-submitted content.
• Educational and Informational Purpose: The content provided by MELT App is intended for educational and informational purposes only. It is not intended to provide legal advice or to be used for any unlawful activities.
• Copyright: All original content within the MELT App, including design and code, is copyrighted by its developers. Publicly sourced data remains under its original copyright.

If you believe any content on this app infringes upon your copyright or is used improperly, please contact us immediately for review.